Shipping Policy
Shipping Policy
Effective Date: 6/20/22
Last Updated: 2/12/25
Thank you for shopping at Savoy Faire! We are committed to providing a smooth and reliable shipping experience. The following terms outline our updated shipping policy, ensuring clarity and compliance with current regulations and industry standards.
1. Processing & Shipping Times
🚚 Processing Time: All orders are processed within 4-6 business days. Orders are not processed, shipped, or delivered on weekends or holidays.
🚀 Peak Season & High Order Volume: During busy periods (e.g., holidays, promotions), shipping times may be extended. If your order is delayed, we will notify you via email as soon as possible.
📦 Delivery Estimates (U.S. Shipping Only):
| Shipping Method | Order Weight | Estimated Delivery Time | Cost |
|---|---|---|---|
| Economy | Orders over $50 | 5-8 business days | Free |
| Economy | 1lb–3lb | 5-8 business days | $4.95 |
| Economy | 5lb–10lb | 5-8 business days | $19.95 |
| Standard | 0lb–2lb | 3-4 business days | $9.95 |
| Standard | 2lb–5lb | 3-4 business days | $13.95 |
| Overnight | All weights (continental U.S. only) | 1 business day | Contact us for rates |
📢 Note: Delivery times are estimates and are subject to carrier delays, weather conditions, and unforeseen circumstances beyond our control.
2. Shipping Restrictions & Special Addresses
✔️ Domestic Shipping Only – Currently, we ship within the United States, U.S. Territories, and APO/FPO/DPO addresses.
❌ No International Shipping – We do not offer international shipping at this time.
🏡 P.O. Boxes & Military Addresses – Orders shipped to P.O. Boxes and military addresses (APO/FPO/DPO) may experience slightly longer transit times due to carrier handling.
3. Order Confirmation & Tracking
📧 Once your order ships, you will receive a Shipment Confirmation email with a tracking number. The tracking number will be active within 24 hours of carrier pickup.
🔍 To track your order, visit the carrier’s website or use the tracking link provided in your confirmation email.
4. Customs, Duties & Taxes
💰 Savoy Faire is not responsible for customs duties or taxes. Any fees imposed during or after shipping (tariffs, duties, import taxes, etc.) are the responsibility of the customer.
📢 For APO/FPO/DPO shipments, additional customs processing may be required, and delivery times may vary based on military mail handling.
5. Shipping Damage & Lost Packages
🔴 Savoy Faire is not liable for lost, stolen, or damaged packages during shipping.
If your package is damaged or lost in transit, please immediately contact the shipping carrier to file a claim. We recommend keeping all packaging materials and damaged items until the claim is resolved.
📢 If your package shows as "delivered" but you have not received it:
- Check with neighbors or household members.
- Verify your shipping address was entered correctly.
- Contact the carrier for further assistance.
- If unresolved, contact Savoy Faire Support for additional guidance.
6. Returns & Exchanges
📦 For information on returns, refunds, and exchanges, please visit our [Return & Refund Policy](Insert Return Policy Link).
7. Contact Us
For any shipping-related inquiries, please reach out to us:
📍 Savoy Faire LLC
🌐 Website: https://savoy-faire-llc.myshopify.com/
📧 Email: SavoyFaireCo@gmail.com
📞 Phone: 714-263-6539
Thank you for shopping with Savoy Faire! We appreciate your support and look forward to crafting something special just for you. ✨